Frequently Asked Questions
Everything you need to know about our organic beauty solutions.
Are Conatural products 100% natural?
Yes, we pride ourselves on using high-quality organic and natural ingredients. Our products are free from parabens, triclosan, artificial colors, and other harmful chemicals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International shipping times vary based on location but generally range from 7-14 business days.
What is your return policy?
We offer a 7-day return policy for products that are damaged during transit or if the wrong item was delivered. Please ensure the product remains unused and in its original packaging.
Do you test your products on animals?
Absolutely not. Conatural is a strictly cruelty-free brand. None of our products or ingredients are tested on animals.
Can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to monitor your shipment's progress in real-time.
Are your products suitable for sensitive skin?
Many of our products are formulated specifically for sensitive skin. However, we always recommend performing a patch test on a small area of skin before full application.